The internet is changing the world into a global information and knowledge-based society. Digitalisation has now also reached public administration, which leads to a fundamental change and expansion of the possibilities in administrative work. Today and in the future, public authorities will create new ways to communicate and work together, both with each other and with citizens. This means that administrations are working towards improving their communication with citizens to better carry out their public service objectives. Governments enable and oblige public authorities to offer electronic administration services that are simpler, more user-friendly and more efficient. For example, if paperwork were eliminated from the most common service transactions, citizens could gain a lot of hours of free time per year and companies would save a lot of money in administrative work.
This two-day Workshop is designed to provide you with the essentials of e-Government projects – get inspired by practical examples from our international speakers and find ways to apply this knowledge in your own country.
Learn from the best practices of Estonia, whose e-solutions have, greatly improved transparency and efficiency in its public administration. This country has set an example for Europe and is becoming one of the world’s most developed digital societies.
Professionals working with digital developments from the institutions such as:
- Public authorities in the EU, national and regional levels
- Non-governmental organisations (NGOs)
- Consultancies and legal offices
- Academic institutions